Hubdoc offers unlimited storage for as long as the Hubdoc account exists, however, you may be looking for another space to store your client's documents. Hubdoc integrates with a handful of cloud storage platforms such as Box, Sharefile, Dropbox, SmartVault, and Google Drive. Having two reliable destinations to store files, can be considered an added layer of security for important documents.
Step 1: Connect to a cloud storage platform of your choice
Log in to Hubdoc and toggle into the account that you would like to connect to a cloud storage platform. Then, click 'Accounts' in the top right and navigate to the 'Destinations' tab. Select the 'Connect' button next to your cloud storage platform.
You will be required to input your login credentials to successfully connect to the cloud storage platform.
Step 2: Select your desired folder structure for pushing documents to your cloud storage platform
Once you have successfully connected Hubdoc to one of the available cloud storage platforms, you will be given two options for how you would like Hubdoc to push documents.
Option 1: All documents in one folder
This will program Hubdoc to push all documents into one folder, to be reorganized in the cloud storage platform at a later date.
Option 2: Copy your folder structure from Hubdoc
This will program Hubdoc to push documents into your cloud storage platform using the same folder structure found within Hubdoc. This means that the documents will be automatically filed for you, and neatly organized based on supplier name in the cloud storage platform.
Step 3: Edit the folder location
Editing the folder location allows you to connect Hubdoc to the correct client folder within your cloud storage account.
1. Create a folder for your client within the cloud storage platform if one has not already been created.
2. Toggle into your client's Hubdoc account and navigate to the 'Destinations' tab after you have selected the 'Accounts' button.
3. Scroll down the page until you see the cloud storage platform that the account is connected to, and select the 'Change' option next to 'Folder Destination'.
4. Type in the appropriate folder destination for the documents.
Type in the Folder ID (the "######" section of the web address when viewing the client's folder in Box)
To locate the folder ID of the folder where you want Hubdoc to send your documents, please login to your Box account and click on the specific client folder.
In the web address bar, you should see something like this (https://app.box.com/files/0/f/#########/NameofFolder)
The ####### section is the folder id. Enter this # in the box within Hubdoc.For Google Drive:
Input the Google Drive folder ID.
To locate the folder ID of the folder where you want Hubdoc to send your documents, please log in to your Google Drive account and click on the specific host folder.
In the web address bar, you should see https://drive.google.com/drive/folders/######
The ####### section is the folder ID. Enter this # in the box within Hubdoc (ensure that you only include the characters after the slash - if you include the slash in the folder ID the folder will not be linked successfully).
Input the client folder name after "/Myfiles/".
To locate the folder name, login to your Sharefile account and click on the specific client folder. Copy the complete character chain in the URL after "/Myfiles/".
Input the Folder Name of your client's folder. The folder name must be entered exactly as it appears in the cloud storage platform. See expample below.
The Hubdoc folder and documents will appear in the last folder named in the folder destination field. "Hubdoc Test/Nicks Files"
(In the example screenshot above, the documents will appear in the folder "Nicks Files")
The folder name must be copied exactly as it is displayed in Dropbox. Including spaces and special characters.*
For SmartVault users:
If a SmartVault Limited Business Plan is being used: The Hubdoc folder and documents contained within, will appear in the last folder listed in the folder destination field. For example,"Clients/M-P/Nick’s Vault/TY16/Source Documents" will appear as below:
If an Accountant or Tax Prep plan SmartVault subscription is being used for a client, the destination must be configured as shown here "Clients/M-P/Nick’s Vault/TY16/Source Documents" and will appear as below:
Note: The folder name must be copied exactly as it is displayed in SmartVault, including spaces and special characters.
For further assistance, please contact email@example.com | (800) 577 2842