Contact Support

Hubdoc Support is available by clicking 'Help' within the app or by visiting

Submitting a Support Ticket

If you use Xero, please raise a case on Xero Central, by clicking 'Hubdoc on Xero Central'.

If you do not have a Xero login, please click here for support. 

The more information you give us, the faster we will be able to get to the bottom of the issue. Including:

  • The email of the relevant user or client account.
  • The name of the connection and account number (where relevant).
  • Any screenshots of what you seem to be encountering if possible



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Questions? Raise a case on Xero Central. If you don't have a Xero login, click here.