Update your Hubdoc payment details

Overview

Update your credit card or billing address details for your Hubdoc organisation

WARNING | This article is for non-Xero users who use Hubdoc. If you use Xero, you need to follow these steps to update your Hubdoc payment details (Xero Central website).

If you're a small business owner

1. Log in to your Hubdoc organisation.
2. On the dashboard, click the settings icon in the top right hand corner.
3. Select the Billing Information tab, then click Upgrade Account.
4. Update your credit card details and billing address, then click Pay Now.

If you're an accountant or bookkeeper

1. Log in to your Hubdoc practice organisation.
2. On the dashboard, click the settings icon in the top right hand corner.
3. Select the Billing Information tab.
4. Update your credit card information and billing address, then click Pay Now.

TIP | If documents were imported while the organisation was in a non-paying state, manually upload them again so the documents go through the extraction process.

What's next?

If you're taking over payment for your own or your client's organisation, transfer the Hubdoc organisation.